- We're looking for a Global Payroll & EOR Onboarding Implementation Manager to join our Operations teams!
- Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions
- Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience
- Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements
- Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope
- Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization
- Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover
- Support integrations between payroll, HRIS, ERP, and other third-party systems
- Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed
- Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes
- Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices
- What Success Looks Like:
- Delivering high-quality implementations on time and within scope
- Ensuring payroll, HR, and EOR processes are configured accurately and compliantly
- Building trusted relationships with clients and internal stakeholders
- Driving operational excellence through scalable processes, automation, and AI-enabled workflows
- Achieving high levels of client satisfaction and successful transitions into ongoing service delivery

Benefits

- Gym on-site or $550 annual reimbursement for gym membership / other fitness activities
- Paternity / Maternity Leave:



Additional days on the company account (in addition to any legal benefits)
- Birthday Benefit: Gift as spending money
- PTO Policy: Transparent and uniform policy of 20 days per year (unless more is designated by the law)
- Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activities
- Meal Vouchers: Monthly allowance for meal vouchers - per regional policy
- Remote Work Allowance: Remote work allowances (for employees with no local office)
- Learning & Development: Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)
- Work from Abroad: We offer eligible employees the opportunity to work from abroad for a limited period each year

4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing rolesExcellent project management, stakeholder management, and communication skillsStrong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutionsBachelor's degree or equivalent professional experienceStrong analytical and problem-solving capabilitiesDemonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiencyExperience working with HRIS, payroll, ERP, or workforce management platformsComfortable working cross-functionally in a fast-paced, global environment3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environmentsProven experience managing complex implementation projects from discovery through go-liveExperience with integrations, APIs, and enterprise software ecosystemsExperience with Salesforce or Salesforce-based applicationsFamiliarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft CopilotExperience supporting multinational organizations and integral workforce solutions

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📌 Global Payroll & EOR Onboarding Implementation Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona