01 ago
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Papaya Global
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Madrid
01 ago
Papaya Global
Madrid
Remoto: Teletrabajo
We're looking for a Global Payroll & EOR Onboarding Implementation Manager to join our Operations teams!Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutionsAct as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experienceConduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirementsDevelop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scopeGuide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilizationCollaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handoverSupport integrations between payroll, HRIS, ERP, and other third-party systemsIdentify project risks, dependencies, and operational challenges, implementing mitigation plans when neededLeverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomesContribute to the continuous improvement of implementation methodologies, playbooks, and best practicesWhat Success Looks Like:Delivering high-quality implementations on time and within scopeEnsuring payroll, HR, and EOR processes are configured accurately and compliantlyBuilding trusted relationships with clients and internal stakeholdersDriving operational excellence through scalable processes, automation, and AI-enabled workflowsAchieving high levels of client satisfaction and successful transitions into ongoing service deliveryBenefitsGym on-site or $550 annual reimbursement for gym membership / other fitness activitiesPaternity / Maternity Leave:
Additional days on the company account (in addition to any legal benefits)Birthday Benefit: Gift as spending moneyPTO Policy: Transparent and uniform policy of 20 days per year (unless more is designated by the law)Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activitiesMeal Vouchers: Monthly allowance for meal vouchers - per regional policyRemote Work Allowance: Remote work allowances (for employees with no local office)Learning & Development: Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)Work from Abroad: We offer eligible employees the opportunity to work from abroad for a limited period each year4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing rolesExcellent project management, stakeholder management, and communication skillsStrong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutionsBachelor's degree or equivalent professional experienceStrong analytical and problem-solving capabilitiesDemonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiencyExperience working with HRIS, payroll, ERP, or workforce management platformsComfortable working cross-functionally in a fast-paced, global environment3+ years of experience within payroll, integral payroll, EOR, HR technology, or workforce management environmentsProven experience managing complex implementation projects from discovery through go-liveExperience with integrations, APIs, and enterprise software ecosystemsExperience with Salesforce or Salesforce-based applicationsFamiliarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft CopilotExperience supporting multinational organizations and global workforce solutions#J-18808-Ljbffr
📌 Global Payroll & EOR Onboarding Implementation Manager (Madrid)
🏢 Papaya Global
📍 Madrid