Purpose of the job
Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.
You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs and client brief / expectations. You’ll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities.
You will be supporting one of the world's most iconic beverage companies across a portfolio of leading brands. This is an exciting opportunity to become part of a high-performing and rapidly growing team, delivering innovative marketing activation and retail solutions across multiple European markets. The role will be focused on development, management and implementation of Global and Regional Order Windows across branded merchandise, parasols, outdoor furniture, and printed point of sale materials (POSM).
This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary.
Please submit your resume / application in English. Failure to do this will mean your details will not be reviewed.
Key responsibilities





This is a fast-paced role dealing with a variety of marketing projects and multiple stakeholders - you will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service
Provide support to the Account Manager and wider Order Window team
Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH General’s capabilities
Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured
Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA - recording activity and progress using the designated company tools
Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, skills + experience

Business Administration experience within a client services team where you are directly engaging with clients
Numerate with a commercial bias / understanding and able to manage multiple projects simultaneously
A keen eye for detail plus developed time management and prioritization skills
Excellent communication skills - verbal, written + presentation
MS 365 capability especially Outlook, Excel, PowerPoint + Word
Spanish Language fluency and advanced English language skills are essential

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📌 Client Account Coordinator / Executive, Madrid
🏢 Hh Global
📍 Madrid