- Drive data-driven operational excellence globally.
- Drive data-driven operational excellence globally.

Integral leader, recognised for its innovation, engineering excellence, and commitment to sustainable mobility. With operations across multiple countries, offers a dynamic and international environment where technology plays a crucial role in business success.

- Define and govern the end-to-end monitoring framework covering infrastructure, interfaces and business processes.

- Manage SAP Focused Run, SAP Solution Manager, or equivalent monitoring platforms.

- Lead cross-functional Problem Management initiatives and root cause analysis.

- Identify recurring incidents and drive permanent solutions across operational teams.

- Consolidate and govern SAP RUN KPIs and SLAs.

- Present service performance results to leadership and steering committees.

- Design alerting strategies and escalation procedures for Major Incidents.





- Own and manage the Continuous Service Improvement Plan (CSIP).

- Maintain and prioritise the service improvement backlog.

- Coordinate capacity management activities across Basis, Integration and Functional teams.

- Anticipate performance bottlenecks and rollout-related risks.

- Support post-mortem reviews of major incidents through metrics and trend analysis.

- Promote a culture of operational excellence and continuous improvement.

- Strategic leadership role with enterprise-wide visibility.

- Opportunity to drive service excellence within a global organisation.

- Exposure to large-scale SAP transformation and rollout programmes.

- International and collaborative work environment.

- Flexible working arrangements.

- Strong career development opportunities.

- Competitive compensation and benefits package.

📌 Team Lead Security & Authorizations (España)
🏢 Michael Page
📍 España