Applications are invited from suitably qualified individuals to fill the following position of:

LOSS CONTROL ANALYST

JOB SUMMARY To critically determine the root cause of all third-party claims, lost and stolen items, employee conflict, subscriber confidentiality breaches, road traffic accidents, damage to plant, larceny and other related loss events. The incumbent will also make appropriate loss control recommendations for the prevention, separation, reduction, duplication, diversification or avoidance of future events. Responsible for the satisfaction of Disclosure Orders served on the company, pursuant to the Interception of Communication Act.

DUTIES AND RESPONSIBILITIES

- Critically determine the root cause of all third-party claims, lost and stolen items, employee conflict, subscriber confidentiality breaches, road traffic accidents, damage plant, larceny and other related loss events.

- Make appropriate loss control recommendations for the prevention, separation, reduction, duplication, diversification or avoidance of future events.

- Notify the insurance brokers of all loss incidents and or accidents, claims etc., and monitor the status of all claims through settlement or closure. Co-ordinate with all affected departments to ensure that the proper documentation is provided. Lead the settlement of claims.

- Produce extracts and covering statements in satisfaction of Disclosure Orders served on the Company, pursuant the Interception of Communication Act.

Appearance in court proceedings is also required.

- Notify Internal Audit of any fraud-related matters as they are reported and upon completion.

- Coordinate site visits, for risk surveys and/or property evaluations with local and/or international risk surveyors and valuators, with the relevant departments and take the necessary steps ensure that all recommendations are complied with, and documentation submitted where needed.

- Assist the customer complaints units in resolving third party claims which have been reported to the Telecommunications Authority of Trinidad & Tobago (TATT)

- Determine TSTT’s liability based on investigative reports etc., by direct interaction with third parties in cases where property damage has occurred due to TSTT's actions.

- Workplace Safety: Validate that all work is completed in accordance with the Company’s Health, Safety and Environmental regulations.

RELATIONSHIPS

- Internal: Staff at all levels.
- External: Vendors, Suppliers,



Law Enforcement Agencies

JOB SPECIFICATIONS

QUALIFICATIONS

- Minimum of an associate degree in Security Management OR ASIS PCI (Professional Certified Investigation)

level to competently perform required duties will be considered.

EXPERIENCE & TRAINING

- Minimum of Five (5) years Investigative or loss control experience in a corporate environment.
- Proficient in Microsoft Office Suite.

Any relevant combination of qualifications and experience at an appropriate level to competently perform required duties will be considered.

PERSONAL ATTRIBUTES

- Pays attention to details
- High energy and results oriented.
- Strong team player who can incorporate input from others and can generate consensus through inclusion
- Able to thrive in a fast-paced and dynamic work environment

FUNCTIONAL COMPETENCIES

- Knowledge of Security Systems in a corporate environment.

- Risk Management: To identify threats, categorize assets and rate system vulnerabilities in an effort to quantify potential losses and effect proper controls.

- Confidentiality: The ability to work with highly sensitive information without willful or accidental dissemination or unauthorized use.

- Incidence Response Management: The ability to effectively and efficiently respond within the limits of established protocols to any occurrence or incident within charter.

- Investigative Techniques: The act or process of investigating something or someone in a formal or systematic manner in order to discover facts.

- Reporting Techniques: The act of gathering and compiling relevant facts or data and presenting the information in an effective and concise manner.

- Conflict Management: Dealing effectively with others in an antagonistic situation using appropriate inter-personal styles and methods to reduce tension or conflict between two or more people.

CORE AND LEADERSHIP COMPETENCIES

Organisational Awareness: Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.



Contributes to the organization by actively demonstrating the alignment of activities with the organization strategies, key initiatives, core functions, needs, and values and supporting others to do the same.

Customer Focus: Prioritizes and acts on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Planning and Results Orientation: Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and continuously assessing results.

Creativity and Innovation: Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things to be and remain an agile broadband provider. Encourages experimentation and accepts failure as a driver of innovation.

Communication: Effectively and appropriately interacts with others to build relationships, influence others, and facilitate sharing ideas and information. Uses tact and diplomacy to navigate demanding situations. Relays key messages by creating a compelling story targeted to specific audiences.

Strategic Leadership and Execution: Applies vision to think beyond the immediate situation and explore multiple potential paths. Invests time in planning, discovery, and reflection to better drive decisions and more efficient implementation. Ensures that business goals are met by executing, monitoring, and adjusting the organisational action plan.

People Leadership: Inspires, motivates, and empowers people to achieve organisational goals. Coaches, mentors, and manages employee experience, and employee performance, through mindful preparation. Creates space for others to lead.

Managing Through Change and Uncertainty: Adjusts thinking and behaviour to resiliently face change and uses experience to fuel growth. Embraces failure as a learning opportunity for themselves and others. Enables the process of change and transition while helping others deal with the effects of change.

Problem Solving and Decision Making: Use critical thinking to evaluate problems, gather information, understand causes, and identify best workable solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Salary and Benefits: Applicable to a G1 position

Deadline date for applications: Thursday 6th August 2026

📌 Loss Control Analyst (LCA@1) (Trinitat)
🏢 TSTT
📍 Trinitat