We are looking for an organized International service delivery manager to join our productive team at SD Worx in Málaga.
Growing your career as a Full Time International service delivery manager is a fantastic opportunity to develop relevant skills.
If you are strong in project management, teamwork and have the right experience for the job, then apply for the position of International service delivery manager at SD Worx today!

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Company: sdworxgroup

SD Worx is a leading European provider of Payroll & HR services with integral reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey , from getting people paid to attracting, rewarding, and developing talent.

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As an International Service Delivery Manager you will be responsible for the operational follow up of international medium and large clients in CET International. Continuously striving for customer success & customer engagement, and through excellent communication skills and commercial drive ensure maximum client satisfaction.

KEY RESPONSIBILITIES

Perform Service Delivery Management by:

- Monitoring and following up the relationship and the agreements made with the client
- Monitoring and following up of the services and invoicing
- Applying the necessary governance model with monthly and quarterly reviews




- Monitoring and reporting to the customer and internally in accordance with the agreements made and the SLAs
- Maintaining regular contact with clients to identify their challenges and formulate proposals
- Advising clients and communicating with impact, both verbally and in writing
- Promoting products and services according to the needs of our clients (up to executive level)
- Maintaining good contacts with our partners, subcontractors and the SD Worx countries involved
- Helping the team to acquire knowledge by passing on his/her own expertise to colleagues

KNOWLEDGE, TECHNICAL SKILLS, QUALIFICATIONS & EXPERIENCE

- Experience within an HR environment and/or a Higher education background
- Experience in service management processes & governance
- Fluent in English, and at least 1 other language
- Commercially driven, solutions driven approach

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one , moving from better to best together.

Benefits of working as a International service delivery manager in Málaga:

● Learning opportunities
● Company offers career progression opportunities
● Advantageous package

📌 International service delivery manager - Hiring Fast (Málaga)
🏢 Empresa líder
📍 Málaga