David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Account Manager for their Málaga office.

Position: Account Manager

Location: Málaga, Spain

Employment type: Full-time

Remuneration: Base salary + bonuses.

DUTIES AND RESPONSIBILITIES:

- Utilize CRM tools to contact and qualify accounts, generating new opportunities

- Consistently meet daily, weekly, and monthly KPIs for activity and performance

- Maintain accurate and up-to-date records in the CRM system

- Ensure regular communication with assigned accounts to maintain strong relationships and drive business

- Participate in targeted sales activities such as call storms, industry-focused campaigns, and hotel-specific initiatives

- Qualify and follow up on all opportunities related to meetings, events, and group accommodations

- Adopt an upselling approach during client interactions to maximize revenue and add value to the client experience

- Provide chain-wide discounts based on client needs and follow up to ensure usage of these offers





- Offer alternative solutions when preferred hotels are unavailable

- Assist with both business travel inquiries and individual requests when needed

- Work on external lead lists and other platforms as required by the business.

REQUIREMENTS:

- Native/fluent in Norwegian, both oral and written. Fluent in English (at least B2 level)

- Excellent organizational and communication skills

- Positive attitude and a proactive approach to work

- Proficiency in using office software programs such as Word, Excel, Outlook, and PowerPoint

- Experience in sales, with a proven track record

- Background in hospitality is an advantage, though not mandatory

- Familiarity with CRM systems is beneficial but not required.

BENEFITS:

- Excellent remuneration package based on experience, skills and performance

- Be part of a dynamic and creative team with positive and friendly atmosphere

- Guidance and tools to reach your full potential

- Working schedule: Monday - Friday, office hours. 39 hours a week

- And many others!

📌 Account Manager (Norwegian) (Málaga)
🏢 Empresa reconocida
📍 Málaga