Our client is a leading tech and digital services provider operating within the iGaming industry. As part of their continuous growth we are now seeking a B2B CRM Manager to join their team in Spain.

Responsibilities:

- Develop and implement multi-channel CRM strategies through a data led approach, to drive customer engagement and retention, tailored to the look and feel of our clients B2B brands.
- Monitor and optimise CRM campaigns and customer journeys to improve customer experience
- Monitor KPIs related to customer engagement, retention, and revenue, to provide regular reports and insights to stakeholders.
- Analyse customer behavior and assess its impact on business KPIs.
- Segment customers based on behaviors to tailor offers and come up with effective campaigns and promotions aimed at maximizing revenue and retention.
- Stay up to date with industry trends, while also monitoring competitors to ensure brands maintain best practices and being competitive.




- Collaborate with various departments to ensure cohesive promotion and offers that align with the overall business objectives.

Requirements;

- Degree in Marketing, Business Admin or related would be preferred
- Proven CRM experience (B2B) within the iGaming industry
- Knowledge of CRM systems such as Optimove, Salesforce,
- Experience with data analytics and reporting tools.
- Strong understanding of the online gambling industry.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build strong relationships.
- Analytical mindset with the ability to interpret data, derive actionable insights, and drive strategic decision-making.
- Results-driven approach with a focus on delivering measurable business outcomes.

📌 B CRM Manager Spain (Valencia)
🏢 Importante empresa
📍 Valencia