Customer Migration Specialist (Madrid)

Customer Migration Specialist (Madrid)

01 ago
|
Importante empresa del sector
|
Madrid

01 ago

Importante empresa del sector

Madrid

About Us & Our Culture

We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.

We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe. We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment.

Recently, Cobee has been acquired by Pluxee, marking a significant milestone in our growth journey, as we continue to expand and scale globally.

Pluxee is a general player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

About The Role

Pluxee has recently acquired Cobee, and we are now on a mission to transition our existing clients to Cobee by Pluxee. As a Customer Migration Specialist, you will play a key role in this transformation by engaging with current Pluxee customers, demonstrating the benefits of Cobee’s platform, and securing their commitment to migrate.

This role requires a strategic, consultative approach, as you will be working with companies that are already partnered with Pluxee, focusing on educating them about the added value of Cobee’s solutions and guiding them through a seamless migration process.





This hybrid role requires working in the office three days per week, with the remaining days remote.

Main challenges

- Engage with existing Pluxee clients to present the advantages of transitioning to Cobee by Pluxee

- Conduct consultative meetings to understand each customer’s needs and tailor migration discussions accordingly

- Build strong relationships with key stakeholders, ensuring trust and alignment throughout the migration process

- Effectively communicate Cobee’s value proposition, leveraging product demonstrations, case studies, and data-driven insights

- Address customer concerns, overcome objections, and guide them toward a smooth transition

- Collaborate with internal teams, including Sales, Customer Success, and Product, to ensure a frictionless migration experience

- Maintain accurate records of migration progress in CRM systems (e.g., Salesforce)

- Provide feedback on customer insights and migration challenges to improve processes and optimize strategy

You are

- Passionate about customer engagement and building long-term relationships

- Strong consultative and negotiation skills, with the ability to address objections and influence decision-making

- Excellent communicator, capable of clearly articulating product benefits and guiding customers through change

- Highly organized and detail-oriented, able to manage multiple migrations simultaneously





- Analytical mindset with the ability to understand customer needs and align them with Cobee’s solutions

- Proactive and solution-driven, always looking for ways to optimize the migration process

- Team player who thrives in collaborative environments and enjoys working cross-functionally

You have

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Bachelor’s degree (BA or BS); Master’s preferred

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2+ years of experience in customer-facing roles, such as Account Management, Customer Success, or B2B SaaS Sales

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Native Spanish speaker with working proficiency in English

- Strong business acumen and excellent written and verbal communication skills

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Experience in SaaS (preferably in HRTech or similar industries)

- Familiarity with sales methodologies (e.g., MEDDIC, Challenger Sales)

- Proficiency in CRM and sales tools (e.g., Salesforce, Salesloft)

Why should you join Cobee by Pluxee?

- A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

- A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!

- An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

📌 Customer Migration Specialist (Madrid)
🏢 Importante empresa del sector
📍 Madrid

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