Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor! This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish-speaking clients with their inquiries, ensuring a seamless and positive experience.

Key Responsibilities

- Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to products, services, and order statuses.
- Document interactions accurately in our CRM system to ensure consistent follow-up.
- Resolve issues and complaints effectively to maintain customer satisfaction.
- Collaborate with other teams to escalate complex inquiries as needed.
- Stay informed about product updates, policies, and services to provide accurate information to customers.





- Fluency in Polish (both written and spoken) is required; knowledge of English is a plus.
- Previous experience in customer service or support roles is preferred.
- Strong communication skills and a dedication to providing excellent customer service.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with CRM systems and customer support tools is an advantage.
- Proficient in using computer applications and online communication platforms.
- A positive demeanor with a proactive attitude towards problem-solving and customer engagement.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...

📌 Polish Customer Care Advisor For MCG - Remote In Greece (España)
🏢 Sin nombre
📍 España