Mercier Consultancy MD is excited to offer a fantastic opportunity for Czech Speaking Customer Service Representatives to join a reputable IT Company in Greece. This role includes fully paid relocation to Greece, providing candidates a unique chance to work in an innovative IT environment while experiencing the vibrant culture of Greece. As a customer service representative, you will manage inquiries in Czech, delivering excellent support to clients and ensuring their satisfaction.

Key Responsibilities

- Respond to customer inquiries related to IT products and services via phone, email, and chat in Czech.
- Provide clear explanations and assistance regarding software, hardware, and technical support issues.
- Troubleshoot and resolve customer problems efficiently and accurately.
- Maintain detailed records of customer interactions and solutions in the CRM system.
- Collaborate with technical teams to escalate and resolve complex issues.




- Stay updated on the latest IT trends and product updates to provide informed assistance.

- Fluency in Czech (both written and spoken) is essential; knowledge of English is an advantage.
- Previous experience in customer service within the IT sector is preferred.
- Strong problem-solving skills and technical aptitude.
- Excellent communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced, dynamic environment.
- Familiarity with customer service software and CRM systems is desirable.
- Flexibility to work in shifts, including evenings and weekends if required.
- Willingness to relocate to Greece; full relocation costs covered by the company.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Monthly Bonus
4. Fully Paid Relocation Package
5. Fully Paid Training
6. Health Insurance
7. And Much More...

📌 Czech Speaking Customer Service for IT Company in Greece - Fully Paid Relocation (España)
🏢 Importante empresa del sector
📍 España