Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.

Key Responsibilities

- Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
- Provide support for product setup, usage, and ongoing maintenance.
- Educate customers about features, updates, and best practices for optimizing their tech experience.
- Resolve customer issues and complaints efficiently and professionally.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical teams to provide comprehensive solutions to customer problems.




- Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

- Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous.
- Previous experience in customer service, especially within the tech industry, is preferred.
- Strong communication and interpersonal skills with a focus on customer satisfaction.
- Excellent problem-solving abilities and a proactive approach to customer inquiries.
- A passion for technology and the ability to explain complex concepts simply.
- Proficient in using customer service software and CRM applications.
- Willingness to work adaptable hours, including evenings and weekends, if required.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...

📌 Dutch Speaking Customer Service for Tech Company in Greece (España)
🏢 Reconocida empresa
📍 España