Mercier Consultancy MD is seeking German-Speaking Software Customer Experts to join our expanding team in Greece, with a paid relocation package included. This position is idóneo for individuals fluent in German who have a passion for software support and customer service. You will be the go-to expert assisting customers with software-related inquiries while enjoying a vibrant lifestyle in Greece.

Key Responsibilities

- Provide high-quality software support to German-speaking customers through phone, email, and chat.
- Troubleshoot and resolve software issues promptly and efficiently.
- Guide users through software features, installations, and updates to maximize customer satisfaction.
- Maintain detailed documentation of all customer interactions and issues.
- Work closely with technical and development teams to escalate and resolve advanced software problems.




- Keep up-to-date with the latest software updates and company products.

- Fluent German language skills (spoken and written) are essential; English proficiency is an advantage.
- Technical aptitude and previous experience in software customer support or a related field.
- Strong communication and problem-solving abilities.
- Ability to multitask in a fast-paced environment.
- Familiarity with CRM systems and support tools is a plus.
- Enthusiastic, team-oriented individual with a willingness to learn.
- Open to relocating and adapting to life in Greece.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...

📌 German-Speaking Software Customer Experts - Work In Greece - Paid Relocation (España)
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📍 España