Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

- Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
- Provide information on product features, pricing, promotions, and delivery options.
- Assist customers with order placement, tracking shipments, and resolving issues efficiently.
- Document customer interactions and feedback in the CRM system to enhance service quality.
- Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
- Stay informed about ongoing promotions,



new products, and e-commerce trends to provide relevant information to customers.

- Fluency in Norwegian (both written and spoken) is essential; knowledge of English is preferred.
- Experience in customer service, ideally in the e-commerce or retail sectors.
- Strong communication skills and a commitment to delivering a positive customer experience.
- Ability to troubleshoot problems and handle customer inquiries effectively.
- Proficiency in using customer service software and basic computer applications.
- Ability to work in a fast-paced environment and manage multiple inquiries simultaneously.
- Willingness to work adaptable hours, including evenings and weekends as necessary.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...

📌 Norwegian Speaking Customer Service for E-commerce Company in Greece (España)
🏢 Empresa reconocida
📍 España