Mercier Consultancy MD is looking for a dedicated Spanish Speaking Support Specialist to join our team and support a renowned Automotive Company! Based in the beautiful surroundings of Greece, this role provides an exciting opportunity to assist Spanish-speaking customers with their inquiries and concerns regarding automotive products and services.

Your Role

As a Spanish Speaking Support Specialist, your primary responsibility will be to deliver exceptional customer service to our Spanish-speaking clientele. You'll be at the forefront of engaging with customers, addressing their questions, and ensuring a smooth experience with our automotive offerings.

Key Responsibilities

- Handle customer inquiries in Spanish through phone, email, and chat channels.
- Provide information about automotive products, services, and technical support.
- Assist customers with troubleshooting and resolving issues efficiently.
- Document customer interactions and feedback to improve service quality.




- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Ensure that you remain updated on product knowledge and relevant policies to inform customers accurately.

- Fluency in Spanish (oral and written) is mandatory; English proficiency is a plus.
- Previous experience in customer support, preferably in the automotive sector.
- Strong communication and interpersonal skills, focused on customer satisfaction.
- Ability to manage time and multitask effectively in a dynamic environment.
- Familiarity with customer support tools and CRM software.
- A proactive attitude and a commitment to quality service.
- A collaborative team player who is eager to learn and grow within the company.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...

📌 Spanish Speaking Support Specialist Automotive Company - Work In Greece (España)
🏢 Importante grupo
📍 España