The Role of the Windows Device Support Global
Provide technical support on Windows Client devices. This includes Windows (10, 11). Edge, Office 2016/365, Office Companions, McAffee, Bitlocker and INTUNE.
Participates in Incident and Problem management.
Contact with Microsoft editor opening and managing incidents where needed.
Skills
Good knowledge and experience with following systems:
Windows operating system (10 & 11)
Office 2016/365, Office companions
Edge, McAfee, bitlocker, GPO’s and INTUNE
Understanding of core IT Desktop technologies
Deployment solutions: SCCM, WSUS
General knowledge: LAN, DNS, Active Directory, Azure.
PowerShell scripting.
Strong knowledge of ITIL (service delivery).
The profile of the Windows Device Support Integral
Bachelor in Computer Science or equivalent.




Technical background and +2years experience on similar position
Fluent English written and spoken.
Availability to perform on call services.
The offer
The succesful candidate will join a world leader banking group with huge professional development opportunities ahead (training programs, career plans and national and international mobility opportunities).
A competitive salary is offered as well as a adaptable working scheme (60% hybrid telecommuting model), social benefits (flexible compensation plan), 31 vacation days and working time out to dedicate to the corporate volunteering program.
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📌 Windows Client Device Support Global (Madrid)
🏢 SELETIA CONSULTING
📍 Madrid