Provide front of house and reception services for the client directly.

- Handling the client’s reception duties with care, commitment and always in a courteous manner.
- Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
- Anticipate, welcome and announce visitor arrivals.
- Management of visitor access cards and signing in.
- Telephone enquiries (internal & external).
- Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
- Handle couriers and post deliveries and collections.
- Keep reception area neat and tidy.
- Check e-mails react accordingly.
- Book taxis in line with the client’s policy and procedures.
- Ensure all activities are carried out are in accordance with Health and Safety policies.
- Manage client requests via the ticket’s system in place.
- Ordering couriers, DHL, TakeCars, etc.




- Register incoming packages at the courier and in the local registry booklet / tablet, then send an email to the recipient employee.
- Issuance of packages and letters.
- Keeping outgoing and incoming mail in a spreadsheet (excel).
- Check the list returned from the post office.
- Preparing invoices for sending.
- Receipt, handling, registration and storage of office supplies.
- Office supplies warehouse management.
- Creating a badge for guests, registering and accompanying them on arrival (if necessary).
- Booking of meeting rooms.
- Confidential document container replacing.
- Order paper and envelopes to copy rooms.
- Replacement of flipchart paper, whiteboard, felt-tip pen, clearing of whiteboard in the meeting rooms.

Support with events.

Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.

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📌 Recepcionist (Barcelona)
🏢 JLL
📍 Barcelona