31 jul
|
Tinybird
|
Madrid
Tinybird is seeking a leader to head Customer Success and Support, guiding a team across onboarding, adoption, and expansion. You will drive PoCs to production, tackle complex technical problems, and orchestrate AI-powered, proactive support.
The role focuses on Europe, with remote collaboration across time zones and a strong emphasis on customer value. You will shape a scalable CS operation, use data-driven insights to improve processes, and work closely with Product and Engineering to reduce
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📌 Head of Customer Success & Support (Remote, Unlimited PTO) (Madrid)
🏢 Tinybird
📍 Madrid