Job Description

We are looking for a commercially strong partner and analytically focused with a proven high level of executional excellence. This role sits at Senior Manager level, reporting directly into the Country Manager, Iberia, based out of our commercial business unit (BU) in Madrid and is a permanent contract.

This person will be fundamental in building, deploying, and driving our commercial go‑to‑market strategy, with brilliant partner management and the use of data partnered across the BU to impact ROI for the Iberian region.

Core Responsibilities

- Deploy full scope of commercial activities and responsibilities ranging from Year‑1 commercial planning, in‑year performance management, customer business planning, portfolio deployment, and revenue management, as well as cross‑channel planning and execution and sales tools deployment.
- Collaborate with the General Manager on the BU commercial agenda, acting as trusted partner for commercial topics and offering input and insights leveraging Regional Commercial Development (RCD) subject‑matter expertise and best practices from across the Western Europe Market Group or globally.
- Ensure regional directions are executed at local level, bringing the full RCD agenda and expertise to the BU.
- Partner with RCD on commercial topics such as channel performance course correction, BU ICP, portfolio deployment, rare items strategy, revenue management components in the BU, etc.
- Play your part in our team succeeding.

Qualifications

- A demonstratable record of strong performance in operational commercial roles (e.g., Key Account Management)



in an omni‑channel environment.
- Solid expertise in setting up sales processes and governance practices in an international consumer goods company.
- Strong commercial acumen, ability to build and interpret financial frameworks, models, and scenarios to guide commercial investment decisions.
- Excellent partner collaborative management internally across functions (both in‑market and regionally) and externally into retailers, driving complex dialogue and projects.
- Strategically strong with a pragmatic approach to wider business challenges and ability to thrive when faced with ambiguity.
- In‑depth analytical skills that drive engaging dialogue, turning insights into actions.
- Resilience, creativity, and change management with a proactive approach to proposing and implementing innovative ways to grow and unlock opportunities that overcome challenges.
- Strong business proficiency in English both written and spoken as well as fluent in Spanish.

Benefits

- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.




- Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – You will qualify for our generous colleague discount from day 1.
- Bonus – When goals are reached and if eligible, you will be rewarded through our bonus scheme.
- Workplace – When you join the team you’ll be assigned a primary workplace location. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Working Conditions

The role is based in Madrid as part of the commercial business unit. It is a permanent contract and reports directly to the Country Manager, Iberia. The hybrid working model is 3 days in the office per week and 2 days from home. The position sits at Senior Manager level.

We encourage personal development in a function committed to supporting business growth. This position is not eligible for relocation assistance.

Please apply with an English CV. No relocation assistance is offered for this position.

Applications are reviewed on an ongoing basis. We reserve the right to amend or withdraw our jobs at any time, including prior to the advertised closing date.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group.

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📌 Senior Customer Development Manager, Iberia (Madrid)
🏢 LEGO
📍 Madrid