JINGDONG Logistics (JD Logistics) is the logistics arm of one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Context of the Position

As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market. This greenfield deployment phase requires a founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized general capabilities into localized execution.

Mission

Launch, stabilize, and optimize our last-mile delivery network across the Madrid region, ensuring exceptional On-Time Delivery (OTD) and customer satisfaction metrics.

Scope

You will maintain dual accountability: serving as the direct, hands-on Station Manager for our launch facility (Station No. 1) while simultaneously orchestrating the broader deployment and performance management of two additional last-mile stations as the regional footprint expands.

Key Expectations

- Launch Depot Execution: Successfully establish day-to-day operations at Station No. 1, managing sorting, route allocation, and dispatch processes to achieve target delivery success rates from day one.
- Network Expansion Governance:



Oversee the commissioning of the remaining two regional stations, onboarding their respective leadership teams and standardizing performance across all three nodes.
- Carrier & Courier Architecture: Build and manage a highly reliable, flexible network of local delivery service providers, independent contractors, and couriers, balancing cost-per-delivery with stringent service level agreements (SLA).
- Data-Driven Service Excellence: Monitor and optimize regional delivery metrics (including First-Time Delivery Rate, customer complaint resolution, and scanning compliance) using advanced data tracking.

Position Requirements

- Greenfield Launch Expertise: Verified background of successfully launching or managing high-volume delivery stations or depots from scratch within a tier-1 e-commerce or express parcel network.
- Leadership Duality: Proven capability to switch seamlessly between micro-level depot execution and macro-level regional management.
- Language Proficiency: Professional fluency in English and Spanish is mandatory. Knowledge of Mandarin is a distinct advantage.
- Operational Flexibility: Total adaptability regarding operating hours, early‑morning launch shifts, and high‑pressure problem solving tied to real‑time last-mile delivery.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.

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📌 Area Manager (Alcobendas)
🏢 Jd. Com
📍 Alcobendas