Overview

IE University Operations Technology Team is looking for a Technology Junior Manager to support the Operations and Technology function, ensuring smooth execution of key processes related to career services platforms, data management, and user support.

This is a highly data‑driven role. The candidate will work extensively with Excel on a daily basis, managing and transforming data across systems. The adecuado profile is comfortable handling large datasets, working with digital tools, and collaborating with multiple stakeholders in a fast‑paced environment.

Responsibilities

Your role as a Technology Junior Manager will involve:

- Platform Support & User Assistance
- Provide day‑to‑day support to students, alumni, and internal teams using the Career Portal (12Twenty) and related tools
- Troubleshoot technical issues and elevate when needed
- Assist in maintaining platform content and ensuring data accuracy
- Data Management & Quality Control — Perform data cleaning, validation, and consistency checks across systems
- Manage data uploads, imports, and exports (primarily using Excel)
- Ensure alignment and synchronization between platforms (e.g., Career Portal, CRM, reporting tools)
- Reporting & Analytics Support — Assist in generating reports and dashboards (e.g., Power BI)
- Support data extraction, transformation, and preparation for analysis
- Help monitor key KPIs and performance indicators
- Project & Process Support — Support ongoing projects such as platform migrations, integrations, or feature rollouts
- Document processes and contribute to improving operational workflows




- Collaborate with different teams (Employer Relations, Advising, Operations)
- Testing & Continuous Improvement — Participate in testing new features or system updates
- Identify opportunities to improve processes and user experience
- Provide feedback on system performance and usability

Qualifications

To thrive in this role, you should possess the following qualifications:

- Bachelor’s Degree
- Previous experience in operations, data management, or technology‑related roles

Skills

- Advanced Excel skills (mandatory): strong proficiency working with large datasets, formulas (VLOOKUP/XLOOKUP, pivot tables), data cleaning/structuring. This is a core requirement for the role
- Strong attention to detail and organizational skills
- Ability to learn new systems quickly
- Problem‑solving mindset and proactive attitude
- Strong communication skills in English (C1 or above)

Tools (nice to have):

- Power BI or similar reporting tools
- SQL or basic database knowledge
- Azure or cloud‑based environments
- CRM systems (e.g., Microsoft Dynamics)
- Career platforms (e.g., 12Twenty, Symplicity)
- Microsoft Office Suite (advanced Excel expected)

Values

- Cultivate the humanistic approach.
- Empower your entrepreneurial spirit
- Cherish the diversity of people, mind, and experience
- Drive innovation with a proactive mindset

IE University actively promotes equal opportunities in recruitment processes and access to employment, ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.

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📌 Technology Junior Manager, Operations (Temporary) (Madrid)
🏢 Ie University
📍 Madrid