Multinational Client Coordinator

Join us as a Multinational Client Coordinator to grow your career at the forefront of multinational insurance.

Represent AIG as a central point of Multinational client & program management, coordinating communication, and project management across all internal and external stakeholders in respect to program design, implementation and ongoing client service for an assigned portfolio of Complex Multinational clients and to support new business (including external training). Provide technical Multinational support and partner Product, Distribution and all other relevant stakeholders in the design, implementation and ongoing service of compliant, complex multinational programs that meet assigned client requirements and related service expectations.

About the role

Role Summary – External broker and client facing role providing the day-to-day servicing and multinational technical support on an assigned portfolio of Multinational programs in support of the Multinational Client Executive and Product Underwriter. This role supports all Multinational lines of business.

How you will create an impact

- Coordinate the day-to-day multinational servicing activities (producing and issuing) throughout the program lifecycle on an assigned portfolio of accounts.
- Provide local technical and administrative support to Issuing Office (IO) Multinational Specialist and coordinate service requirements for the local portion of the Controlled Master Program (CMP) while managing communication and relationships with the producing office, client/broker, and Shared Services teams.
- Proactively manage pre-bind activities.
- Proactively manage post-bind activities.
- Ongoing account servicing.
- General.

Requirements and skills – What we’re looking for:

What you’ll need to succeed:

- Fluent in English is a MUST.




- Strong technical knowledge of complex multinational programs (producing & issuing policies), including reinsurance structures, with experience of the multinational environment and processes.
- Commercial insurance experience, preferably client servicing (broker or company background).
- Strong administration skills and attention to detail.
- Written & verbal communication and interpersonal skills.
- Highly motivated and ability to work autonomously and on own initiative.
- Time management skills, ability to handle multiple priorities, organize work and meet deadlines.
- Ability to clearly articulate ideas.
- Proven record of being a team player. Collaborative with the ability to build strong relationships with key internal and external stakeholders.
- Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements.
- Computer literacy required: IT packages, MS Outlook, Excel, Word.

We are an Equal Opportunity Employer. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

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📌 Multinational Client Coordinator (Madrid)
🏢 Aig
📍 Madrid