Miratech Group is seeking a Contact Center Operations & Optimization Consultant to lead a strategic transformation, defining an operating model and roadmap for 12–36 months. You will own the business case, ROI, and adoption strategy while partnering with integral teams to drive measurable outcomes. The ideal candidate has 10+ years in contact center operations, expertise in CCaa S platforms, and strong stakeholder management. #J-18808-Ljbffr
📌 Remote Contact Center Transformation Strategist (Valencia)
🏢 Miratech Group
📍 Valencia
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