Let me introduce us.

You’re reading about

Zurich Insurance Group, a integral leader in insurance, but this role specifically pertains to our

Technology Delivery Center (TDC).

Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company.

We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure.

Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

Why Join? * Work on cutting-edge generative AI systems at scale, using cutting-edge AI assistants on your day to day * Collaborate with a specialized AI team (Data Scientists, AI Engineers, ML Optimization specialists) * Build foundational patterns and frameworks that define how the organization approaches agentic AI What Can You Expect? We're seeking a Senior AI Engineer – Agentic Workflows to build the skills, tools, and agents that power our most advanced products incorporating generative AI—and to bring them together into reliable, production-ready workflows.

You will work closely with business and product teams to translate high-level problems into structured agentic workflows and production-ready solutions.

You'll design multi-step agentic systems using Lang

Graph and integrate leading LLM providers.





You will be asked to work smart and efficiently with Claude Code and similar tools as part of your day-to-day engineering workflow to accelerate delivery and improve code quality. A key part of the role is establishing strong evaluation practices to measure quality, reliability, and cost, while maintaining a high sense of ownership from design through deployment.

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked.

As a Senior AI Engineer – Agentic Workflows you will have the opportunity to: * Design Agentic Workflows: Architect end-to-end workflows using Lang

Graph (or similar), breaking complex problems into composable steps, states, and policies * Problem Decomposition & Solution Design: Translate high-level business problems into structured agentic solutions, defining workflows, components, and trade-offs across multiple design options. * Build Skills, Tools, and Agents: Implement reusable skills, tools and agents, and compose them into workflows that are maintainable and testable. * Choose the Right Building Block: Demonstrate strong judgement on when to build a skill vs. a tool vs. an agent vs. a workflow, based on problem decomposition, system design trade-offs, and long-term maintainability—balancing accuracy, complexity, observability, and long-term reuse. * Model Strategy & Integration:



Integrate and operate multiple LLM providers, optimising for latency, cost, and output quality * Performance Optimization: Optimize prompt engineering, token usage, chunking strategies, and inference efficiency across the platform. * Evaluations & Quality: Define and implement evaluation strategies (offline and online), datasets, metrics, and guardrails to validate agent behaviour and measure regression over time. * Data Structuring & Validation: Design typed schemas (e.g., Pydantic models) for reliable data flows, tool contracts, and structured outputs * Observability & Debugging: Implement logging, tracing, and monitoring for agentic systems using tools like Langfuse or Lang

Smith. * AI-Accelerated Engineering: Use AI assistants (including Claude Code) in day-to-day work for prototyping, refactoring, testing, and documentation—while applying strong engineering judgement * Cross-functional Collaboration: Partner with data scientists, engineers, and product to translate requirements into robust agentic capabilities and deliver measurable value * Work alongside experts in various technological domains. * Enhance your skills with real-world experience * Contribute to a team that values your input and creativity What Makes You a great Fit? While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team.

We are waiting for you! Must Have * 5+ years Python development with strong software engineering fundamentals * Hands-on experience building production systems with Large Language Models #J-18808-Ljbffr

📌 Senior AI Agent & Workflow Engineer (España)
🏢 Zurich 56 Company
📍 España