For one of our top clients in Barcelona, we are looking for a ServiceNow CMDB Coordinator to join a long–term project focused on CMDB governance, data quality improvement, and ServiceNow optimization.

Responsibilities

- Own and manage the Configuration Management process aligned with ITIL best practices
- Oversee and improve CMDB data quality (KPIs, audits, remediation initiatives)
- Manage and optimize ServiceNow CMDB, including Discovery and Service Mapping
- Coordinate with infrastructure, application, and cloud teams to ensure accurate CI management
- Drive continuous improvements and automation to enhance CMDB reliability and value

Required Skills

- Proven experience in CMDB implementation and Configuration Management
- Strong hands‑on experience with ServiceNow CMDB, Discovery, and Service Mapping




- Experience in data governance and data quality management (KPIs, audits, remediation)
- Solid understanding of IT infrastructure (servers, networks, cloud, applications)
- Strong stakeholder management and communication skills
- Fluent in English

Nice to Have

- ServiceNow certifications
- Experience with CSDM (Common Service Data Model)
- Background in large‑scale CMDB transformation initiatives
- Experience in consulting or complex enterprise environments

Position Conditions

Location: Barcelona (Hybrid - 1-2 days/week in the office)
Start Date: 14th of September
Contract: Service contract (freelance)

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📌 ServiceNow CMDB Coordinator - Barcelona, Cataluña, Spain
🏢 Huxley
📍 Barcelona