Overview

As an Intern Customer Success Manager (CSM) for the Spanish market, you will join a CSM Unit in charge of supporting our clients in the implementation of their ESG reputation programs. Reporting to a CSM Lead, in liaison with the Country Manager, your missions will be as follows:

Responsibilities

- Provide technical and functional support to clients in conducting their surveys: on‑boarding of customers on the back‑office, presentation of the different functionalities available to them, accompaniment in the parameterization of the survey and throughout the project, and closing of the survey and accreditation.
- Detect customer needs: identify and report to the Country Manager or Account Executive the customer needs in an up‑sell logic (additional SaaS products, post‑survey support, training, etc.).
- Participate and take responsibility in cross‑functional projects aimed at improving the customer experience in using the platform.

Qualifications & Experience

- Currently enrolling in a Master of Business or University degree, or completing a second‑part internship or graduation.




- A first experience in an HR or SaaS environment would be a plus.
- Real appetite for HR concepts (understanding the HR issues of our customers, employer branding, recruitment, etc.) and project management.
- Rigorous, educational, and excellent interpersonal skills with a sense of service.
- Fluency in Spanish; preferably an excellent level of English and/or Italian.
- Experience in project management or customer service essential for accompanying clients and bringing them on board in our ChooseMyCompany reputation universe.
- Comfort with HRIS tools is a plus.

Benefits

Position based in our co‑working in Barcelona. The opportunity to contribute to an impact project that improves the relationship at work for all and rise in skills across a variety of subjects in a challenging, fast‑growing company.

Equal Opportunity

ChooseMyCompany is committed to diversity and inclusive practices, respecting differences, minorities and disability situations.

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📌 Internship-Customer Success Manager - Barcelona office (H/F)
🏢 ChooseMyCompany
📍 Barcelona