Responsibilities

- O9 Super User support to Key Users/ CoE for DP, SOP/E functionality
- Establish Key User Community to share best practice and knowledge of o9 solution and identify continuous improvements to add value to the IBP process
- Drive Incident resolution assigned to process within SLAs
- Reduce Process incidents linked to training/ user error
- Drive process conformance where repeat incidents occur
- Follow up on technical incidents with product sustain teams to ensure robust RCAs
- Share effective communication/ updates on trends related to process incidents
- Ensure user training and change testing documentation remains updated
- Join IBP POD teams to deliver training to markets users on IBP capabilities

Qualifications

- Overall experience of 10-12 Years
- Degree in relevant discipline with minimum of 5+ years planning experience showing excellent thinking/problem solving skills.
- Strong experience on Digitalisation Projects leading issue resolution and user training
- Prior work experience and exposure to supply chain/ business planning technologies.




- Strong analytical and logical skills with ability to make recommendation after anlysing the situation and process improvement skills.
- Functional knowledge of Demand Planning, iS&OE;/P and analytics.
- Strong collaborative and interpersonal skills – ability to work constructively across different teams to get great results on the committed timelines

Benefits

- Hybrid work model: combination of remote and collaborative office experience to enable innovation
- Entrepreneurial environment in leading international company
- Professional growth possibilities & learning opportunities
- Variety of benefits to support your physical, emotional and financial wellbeing
- Volunteering opportunities to help external communities

Locations: Vitoria-Gasteiz, Spain; Kraków, Malopolskie, Poland

Diversity & Inclusion

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

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📌 IBP Super User - Europe (Vitoria-Gasteiz)
🏢 PepsiCo
📍 Vitoria-Gasteiz