Join our integral team in Barcelona and represent one of the world's most trusted brands in the travel and leisure industry. We are looking for an Icelandic-speaking Customer Service Representative to deliver premium assistance to users, resolving inquiries and providing world-class support.
Key Responsibilities
- Manage incoming queries from Icelandic-speaking customers via digital channels and telephone.
- Resolve booking discrepancies, guide users through platform features, and process account updates.
- Document customer interactions accurately within the CRM system.
- Collaborate with internal teams to ...
Requirements
- Professional or native fluency in Icelandic, complemented by working proficiency in English.
- Strong communication skills with an empathetic and patient approach to customer needs.
- Good computer literacy and adaptability to new software platforms.
- Eligibility to legally work in Spain.
What We Offer
- Attractive base salary accompanied by performance incentives.
- Relocation package including flight coverage and temporary accommodation.
- Career growth opportunities within a major multinational framework.
- Modern office space with a vibrant community of international colleagues.
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📌 Icelandic Speaking Customer Service Representative - Barcelona, Cataluña, Spain
🏢 The lemon Consulting
📍 Barcelona
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