At Convermax, we’re developing a powerful search engine tailored for online auto parts stores. We’re looking for a Product Support Engineer to join our team and help deliver exceptional customer support. This role requires a unique blend of strong communication skills and technical expertise—you’ll be assisting customers by directly troubleshooting, debugging, and fixing code issues. We work with JavaScript/React/Redux on the client side and C#/.Net on the server side in a complex, high-performance distributed architecture that counts milliseconds. Around 500,000 users rely on our service every day.
Responsibilities
- Manage technical inquiries and support requests via email.
- Troubleshoot and resolve straightforward issues in C# and JavaScript code.
- Escalate complicated cases to the development team when needed.
- Keep customers informed on the status and progress of their requests.
Requirements
- Proficiency in English.
- Experience with C# and .Net on the backend.
- Web development skills in HTML, JavaScript, and CSS.
- Customer-focused with excellent communication skills.
- Comfortable working in an office setting.
What We Offer
- Competitive salary.
- Adaptable working hours.
- An opportunity to contribute to cutting-edge technology as part of a skilled and collaborative team.
If you’re passionate about software, auto parts, and customer support, we’d love to hear from you!
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📌 Product Support Engineer (C# / JavaScript) - Barcelona, Cataluña, Spain
🏢 Convermax
📍 Barcelona
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