Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. We're looking for a Service Coordinator to coordinate the Aftermarket products and services for our customers in the UK and Ireland. In this role, you'll be the essential link between our technicians, customers, and internal departments - ensuring everything runs smoothly from order to execution.

Key Reponsibilities:

- Coordinating service engineers' schedules and customer visits
- Managing service contracts and customer purchase orders
- Acting as the main contact between parts availability, customer appointments, and technician planning
- Supporting the growth of our Service business in the region
- Monitoring technician utilization and maximizing chargeable hours
- Handling invoices, corrections, and material returns
- Collaborating with sales, logistics, finance, and production teams to ensure customer satisfaction

Minimum Qualifications:

- Experience in administration, logistics, or customer service
- Higher education or equivalent through professional experience
- Strong communication and organizational skills
- Fast learner, proactive, and a true team player
- Comfortable managing multiple tasks and priorities
- Proficient in MS Office and general computer tools
- Native level of English is required

What do we offer?

- Permanent contract
- Flexible work schedule (7.00 - 9.30 to 16.00 - 18.30)
- Hybrid working model (3 days of remote working per week)
- Shuttle bus from Plaza España (Barcelona city)



to our office (Terrassa)
- Presential onboarding process for 1 month
- Attractive compensation package (including meal allowance & telework expenses)
- Multicultural work environment, free coffee & fruit during office days, social benefits

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest general providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand. Learn more at www.donaldson.com.

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📌 Service Coordinator (UK & Ireland) (Terrassa)
🏢 Barcelona, Spain Donaldson Ibèrica Soluciones
📍 Terrassa