Thanks to its complete general service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world.

Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.

About the Role

Our subsidiary COSCO SHIPPING Lines (Spain) S.A. seeking an Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations.

Main Responsibilities

- Provide arrival information and delivery updates to customers.
- Respond to customer calls and emails promptly and professionally.
- Offer transport service options and quotations (Truck or TECO + Truck).
- Verify all documentation is correct (BL release,



consignee authorization, etc.).
- Create and manage delivery orders accurately.
- Check payments and confirm deliveries.
- Notify customers of any delays or delivery issues.
- Send Proof of Delivery (POD) and ensure proper follow-up.

Requirements & Background

- University degree or higher education qualification.
- Minimum 1 year of experience in the maritime or logistics sector .
- High level of English and proficiency in Microsoft Office tools.
- Strong communication, coordination, and teamwork skills.
- Empathy, efficiency, and problem-solving ability.
- Commitment to continuous improvement and customer satisfaction.
- Basic training in environmental protection is a plus. xqbhyrx

If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines (Spain), we invite you to apply today.

📌 Import Customer Service Specialist (m/f/d) - barcelona
🏢 Jobrapido
📍 Barcelona