Provide expert technical support to customers and the dealer network, resolving incidents through phone consultations and technical platforms.
Perform remote diagnostics and technical interventions, contributing to the fast and effective resolution of issues.
Analyse product quality and reliability, preparing and distributing relevant technical information to the market.
Develop technical solutions tailored to business and service network needs.
Provide technical advice to different company departments and deliver specialised training to the dealer network.
Act as a technical expert in complex cases and accident investigations, representing the company when required.
Collaborate with multidisciplinary teams to drive continuous improvement and excellence in after-sales service.
Requirements Degree in Mechanical Engineering, Higher Vocational Training (Advanced Technician), or equivalent qualification.
Strong technical knowledge of commercial vehicles.
Previous experience in workshops, vehicle diagnostics, and repairs.

Knowledge of diagnostic and repair tools.

Languages: Native Spanish and English at B2 level. Portuguese and/or German would be a plus.

Driving licence and willingness to travel. (Truck driving licence is a plus.)
Strong analytical and problem-solving skills.
Excellent communication and customer service skills.




Proactive attitude, autonomy, and ability to work effectively as part of a team.
UE permission is required
Core Competencies Demonstrates strong technical expertise in commercial vehicles, providing effective technical support and solutions while collaborating with teams to enhance after-sales service. Proficient in vehicle diagnostics, repairs, and delivering specialized training to dealer networks.
Highest-signal resume keywords Mechanical Engineering Degree
Technical Knowledge of Commercial Vehicles
Vehicle Diagnostics and Repairs Experience
Analytical and Problem-Solving Skills
B2 Level English and Native Spanish
ATS Optimization Keywords Hard Skills Vehicle Diagnostics
Technical Support
Technical Solutions Development
Product Quality Analysis
Remote Diagnostics
Technical Interventions
Accident Investigations
Repair Tools Knowledge
Training Delivery
Multidisciplinary Collaboration
Soft Skills Excellent Communication Skills
Customer Service Skills
Proactive Attitude
Autonomy
Teamwork Ability
Certifications & Qualifications Driving Licence
UE Permission
Industry Keywords After-Sales Service
Technical Expertise
Dealer Network
Continuous Improvement

Complex Cases

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📌 CSP Technician (Madrid)
🏢 Jobtailor
📍 Madrid