BD is seeking a Technical Service Desk Level 2 specialist in Spain to provide advanced technical support for complex issues, while ensuring reliable hotline coverage and on-call rotations. You will troubleshoot, resolve incidents, and guide customers alongside cross-functional teams across Quality, R&D;, and Service Operations.
The role emphasizes knowledge sharing, process improvements, and ensuring remote connectivity solutions are available for effective customer support, with SLAs and OLAs
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📌 Advanced Technical Support Desk Level 2 (España)
🏢 BD
📍 España
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