31 jul
|
Advance Global IT Support (AGITS)
|
Vallirana
31 jul
Advance Global IT Support (AGITS)
Vallirana
Perform pre-checks, assist with the migration, validate services afterward, and help troubleshoot ifnecessary.
The ISP has installed new demarcation points.
Use the 5m and 10m Cat6 cables to connect the new demarcation point to the router.
Remove the existing cable from the router and replace it with the new cables.
Please take clear photos before and after the replacement and share them.
After patching, check and confirm that the connection is working properly.
If there are any connectivity issues, contact the client's remote support team for troubleshooting.
A laptop with an RJ45 port may be needed for diagnostics.
Completion Requirements
Submit a soft copy of the signed SVR after completion of the activity.
The case will remain open until the signed SVR has been received.
Reach the site on time, connect with the Point of Contact (POC), and obtain access to the server room.
Once inside the server room,
take clear photos of the server and share them in the group.
Join the scheduled meeting on your laptop at the exact time communicated.
The remote team will begin the configuration. Follow their instructions carefully and provide console access whenever requested.
5After the task is completed, ensure that the Site Visit Report (SVR) is thoroughly filled out and signed by the POC, then share the completed and signed SVR with us in the group
Required Tools and Materials
Laptop with RJ45 port (or RJ45 adapter)
Tested and functional console cable
One spare console cable (Must be tested)
Laptop with TeamViewer, Microsoft Teams, or other agreed remote support tools pre-installed, tested, and ready for use
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📌 Freelance It Field Engineer (Vallirana)
🏢 Advance Global IT Support (AGITS)
📍 Vallirana