At Illusion, we don't just create installations;
we transform the way people experience their spaces. Since 2006, our passion has been to turn technology into experiences that inspire and delight. We design intelligent environments where light does more than illuminate – it creates moments;
where sound is not onlyheard, but felt;
and where control is not just functional, but intuitive and elegant. We believe every project should be unique, reflecting the essence and aspirations of our clients. Through consultancy, design, execution and maintenance, we take a highly personalised approach, ensuring that technology integrates naturally into the architecture and contributes to creating spaces that enhance wellbeing. Because at Illusion, we don't sell technology – we create experiences. About the Rol e Do you enjoy creating memorable experiences, paying attention to the smallest details and making sure everything runs seamlessly ?At Illusion, we are looking for an Experience Center Coordinator for our Marbella space. We are seeking an organised individual with a strong aesthetic sensibility and a genuine customer-focused mindset, someone who takes pride in caring for every detail and turning each visit into an experience that reflects the values of our bran d. Your mission will be to ensure that the Experience Center consistently reflects the level of care, professionalism and excellence that defines Illusion, delivering an exceptional experience to clients, visitors and partner s.What You'll Do Ensure the day-to-day operation of the Experience Center, maintaining the space to the highest standards and in line with the Illusion bra nd. Prepare the Experience Center for visits, demonstrations and events, ensuring that all solutions operate correct ly. Welcome and guide clients, visitors and partners, creating a warm,



professional and carefully curated experien ce. Deliver presentations of the space and its featured solutions, adapting your approach to each visitor's profile and interes ts. Coordinate calendars, meeting room bookings, appointments and administrative tasks related to the Experience Cent er. Manage the Experience Center's general email inbox and phone calls, providing attentive and professional support while directing requests appropriate ly. Manage inventories, samples, demo equipment, retail products and merchandising, ensuring availability and traceabili ty. Perform basic operational checks and coordinate maintenance requirements or incidents affecting the spa ce. Manage suppliers and general services related to the upkeep and smooth operation of the Experience Cent er. Support retail sales activities and oversee the related operational follow- up. Coordinate and execute Experience Center activations, managing schedules and invitatio ns. Collaborate in the organisation and delivery of events, presentations and experiences for clients and partne rs. Regularly report on operational status, inventories and incidents, proposing improvements that enhance the customer experien ce. Continuously develop your knowledge of the solutions, products and technologies showcased within the Experience Cent er.What We're Looking For Previous experience in customer service, hospitality, premium retail, interior design, architecture or environments related to design and luxury bra nds.



Highly organised, detail-oriented and customer-focu sed. Excellent communication skills and the ability to build trusted relationsh ips. Proficiency with digital tools and the Microsoft 365 environm ent. Fluent Spanish and a high level of English are essent ial. A strong appreciation for design, architecture and thoughtfully conceived spa ces. Interest in technology and a willingness to learn about lighting, audio, control and home wellbeing soluti ons. Ability to work independently, proactively and with high standards of qual ity.Nice to Have Education in Interior Design, Architecture, Design or related discipl ines. Previous experience working in showrooms, premium brands or luxury-related sec tors. Knowledge of, or interest in, design, lighting, furniture or residential techno logy. Additional langu ages.What We Offer The opportunity to join a leading company in the high-end residential technology s ector. A professional and carefully curated environment where design, innovation and customer experience go hand in hand. The chance to work with some of the world's most prestigious brands in the ind ustry. Ongoing training and opportunities for professional g rowth. The opportunity to become part of a team committed to quality, personalisation and attention to detail, where collaboration and camaraderie are an essential part of the way we work.At Illusion, we believe that spaces have the power to inspire, move and improve people's lives. From the Experience Center, you will play a key role in conveying our vision of design, technology and wellbeing, helping every visitor discover a new way of understanding how a space can trul y feel.Because it's not just about showcasing a space – it's about helping people imagine how they want to live.

📌 Experience Center Coordinator (España)
🏢 illusion Custom Home Automation Solutions
📍 España