We're Hiring: Temporary position - Customer Service CoordinatorLocation: Barcelona, SpainCompany: Peli ProductsWho We AreAt Peli, we engineer products that stand up to the world's toughest conditions—because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.With a integral presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission.At Peli, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.What You'll Do:
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
- Own the end-to-end customer order process, from order entry through delivery, invoicing, and follow-up.
- Act as a primary point of contact for customers, providing clear, timely updates on order status, delivery schedules, and product availability.




- Collaborate closely with Sales, Operations, Supply Chain, Engineering, and Finance to ensure smooth and on-time order fulfillment.
- Coordinate shipments, export documentation, freight bookings, and delivery confirmations.
- Participate in project, contract, and large-order review meetings.
- Manage RMAs, returns, spare parts, prototypes, and accessories requests.
- Maintain accurate customer, pricing, and order data in SAP and CRM systems.
- Register and follow up on customer complaints, ensuring alignment with quality and service standards.
- Contribute to continuous improvement initiatives, KPIs monitoring, and system enhancements.
- Support the wider EMEA Customer Service team as needed.What We're Looking For:
- Bachelor's degree in Business, Supply Chain, or a related field.
- 1–2 years of experience in Customer Service, Sales Support, or similar roles.
- Fluency in English (additional languages are a plus).
- Strong customer-focus with excellent communication and organizational skills.
- High attention to detail and ability to manage multiple priorities.
- Experience working with SAP (SD module) and CRM tools (Salesforce preferred).
- Proficiency in Microsoft Office, especially Excel. xqbhyrx
- Proactive, solution-oriented mindset and strong team player attitude.How to Apply: Shoot us your resume and a quick note about why you'd be a great fit for the role at We can't wait to hear from you!

📌 Temporary Position - Customer Service Coordinator (España)
🏢 PELI Products
📍 España