30 jul
|
Jobtailor
|
Barcelona
30 jul
Jobtailor
Barcelona
Responsibilities
- Actively listen to and evaluate the needs of international travelers and property suppliers
- Address and clarify customer inquiries regarding reservation details, service features, and payment processing
- Deliver accurate, helpful, and timely information through phone and email channels
- Navigate complex customer scenarios with a calm mindset
Requirements
- Native or bilingual proficiency in Icelandic (C2 level)
- Advanced level of English
- Comfortable utilizing digital workspaces, specifically Office 365 and CRM databases
- Prior experience in customer service or contact center environment
- Excellent interpersonal skills and a goal-oriented mindset
Soft Skills
- active listening
- customer service
- interpersonal skills
- goal-oriented mindset
- problem-solving
- communication
- evaluation
- clarification
- timeliness
- calm mindset
#J-18808-Ljbffr
📌 Icelandic Speaking Customer Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona