Jobtailor is seeking a motivated technical support specialist in Madrid to deliver first-line assistance to customers. You will diagnose issues, guide setup and configuration, and ensure best practices are followed across products.
You will escalate complex problems to the engineering team while keeping customers informed, maintain thorough records, and contribute to knowledge base articles to improve self-service support.
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📌 Tech Support Engineer: Troubleshoot, Guide & Improve (Madrid)
🏢 Jobtailor
📍 Madrid
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