Responsibilities

- We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships
- You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients
- Manage and grow a portfolio of strategic client accounts across general markets
- Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions
- Identify opportunities to upsell and cross-sell additional products and services to existing clients
- Collaborate with internal teams to ensure the successful delivery of our solutions
- Serve as a regional expert, providing insights to support the broader sales and account management strategy
- Represent the company at industry events, conferences, and through professional networking




- Contribute to the development and implementation of growth-oriented operational strategies

Qualifications

- Demonstrated success in upselling and cross-selling within enterprise accounts
- Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders
- A well‑established business network and experience developing strategic partnerships
- 5+ years of B2B sales or account management experience, preferably in a tech or fintech company
- Willingness to take smart risks backed by deep customer understanding and solid strategy
- Ability to manage multiple complex projects and accounts simultaneously with attention to detail
- Ability and willingness to travel internationally
- Fluency in English is required (other languages are a plus)

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📌 Senior Account Manager - EMEA (Madrid)
🏢 dLocal
📍 Madrid