DOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors. With a strong focus on R&D;, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering .
We design and manufacture our own products , which allows the company to maintain full control over quality and innovation. With a integral presence , we have subsidiaries in Italy, the United States, Mexico, Brazil, China, India, Morocco and Japan, and distributes its products to over 70 countries.
We are looking for a Sales Assistant , reporting directly to the Sales Manager. As a member of DOGA's Sales Team, you will support the department's operations and contribute to customer satisfaction and internal efficiency.
ESSENTIAL TASKS
- Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints.
- Manage customer orders:
- Maintain and update customer databases and price lists.
- Review orders and ensure accurate data entry.
- Serve as a point of contact for external customers and DOGA subsidiaries:
- Respond to inquiries, process quote requests, and provide basic technical information.
- Assist in resolving issues such as delivery delays or payment follow-ups.
- Perform document management tasks: organize records, classify and archive documentation.
- Support opportunity and project tracking:
- Assist in CRM maintenance and follow-up of open opportunities and GIDs.
PROFILE REQUIRED
- CFGM/S in International Trade, Administrative Management, or similar.
- Over 3 years in a similar role, preferably in the industrial or automotive sector.
- Advanced level of English is essential. German and other languages are a plus.
- Knowledge of SAP.
- Proficiency in Microsoft Office, especially Excel.
- Proactive, dynamic and high capacity for work and resolution.
- Customer-orientation and focus on continuous improvement.
WHAT WE OFFER
- Join a Thriving Company: Work for a rapidly growing and strategically positioned company.
- Flexible Work Schedule: Enjoy flexible working hours and the option for a Friday afternoon off.
- Hybrid Work Model: Experience a hybrid work environment that combines office and remote work.
- Customizable Benefits Package: Take advantage of a flexible payment plan that includes options such as kindergarten support, education benefits, transport allowances, gourmet vouchers, or medical insurance.
- Dynamic Team Environment: Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
- Inclusive Culture: Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.
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📌 Sales Assistant (Abrera)
🏢 Doga
📍 Abrera