Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for an Assistant Manager to join our team and help us create an exceptional experience for our students, residents, and guests.

KEY TASKS

- Ensuring a warm, welcoming environment to students, parent and visitors to the sites
- General support to the Manager and job cover in his/her absence.
- Liaise with the General Manager in responding to tenant queries and maintenance issues throughout the academic year.
- Working with the General Manager to ensure the sites are safe environments in which to live and work.
- Working to a set budget.
- Assisting with the marketing, lettings and promotion of the accommodation
- Undertaking regular inspections of flats
- Undertaking routine daily/weekly safety inspections and updating the web based safety
- Management system




- Establishing and developing working relationships with suppliers and contractors
- Supporting the site team
- Being part of the out of hours rota for emergencies
- Supporting the management of the site in compliance with ANUK National Code of standards
- Working with University accommodation team delivering a quality service
- Supporting the Accommodation Manager in liaising with University staff including attending regular meetings with relevant bodies
- General support to the team in reception when required.
- You may be required to undertake other duties from time to time as the company may require

KNOWLEDGE AND SKILLS

- Experience with students or within the University Sector preferred but not essential
- Experience of working within the Hospitality sector preferred

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📌 Assistant Manager Príncipe Pio (Madrid)
🏢 Livensa Living
📍 Madrid