Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry.

Hikvision possesses the world's largest R&D; team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology.

Key Responsibilities

- Provide on-site and remote technical support during project implementation (commissioning, validation, and handover)
- Diagnose and resolve complex technical issues in real environments
- Execute product testing, Proof of Concepts (POCs), and technical validations
- Deliver technical training to clients and system integrators
- Coordinate with internal teams (support, pre-sales, sales, product, and R&D;) to ensure smooth project execution and alignment with customer needs
- Identify opportunities for improvement in processes, products,



and documentation
- Support technical customizations and project-specific adaptations
- Bachelor’s degree in Engineering (Computer Science, Telecommunications, Electronics, or related field)
- High level of Spanish and English (both written and spoken)
- Catalan is a plus (especially for local customer interaction)
- Experience in technical support or implementation of technology projects
- Strong analytical and problem-solving skills
- Good communication skills, especially in customer-facing situations
- Willingness to travel

Nice to have

- Experience with video surveillance systems, electronic security, or networking
- Knowledge of Hikvision products
- Experience working with system integrators or end customers
- Experience troubleshooting complex systems
- Experience in international environments

What we are looking for

- Hands-on, results-oriented mindset
- Ability to work autonomously in customer environments
- Proactive attitude with a strong focus on problem-solving
- Willingness to learn and grow technically

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📌 Technical Project Support Engineer (Cataluña)
🏢 Hikvision Iberia
📍 Cataluña