Are you passionate about customer service and order management in an international environment? We are looking for a Customer Service Specialist to join a leading multinational company in the FMCG sector, based in the heart of Barcelona.

Key Responsibilities

- Accurately manage the full order management cycle, including order entry, validation, and follow-up.
- Ensure the smooth execution of transactional processes across multiple European markets.
- Provide professional and customer-focused support to clients across Europe.
- Collaborate closely with international teams to deliver an outstanding customer experience.
- Manage customer inquiries, complaints, and service requests while meeting agreed SLAs.
- Monitor data accuracy and resolve discrepancies within SAP.
- Escalate complex issues when necessary to ensure timely resolution.
- Contribute to continuous improvement initiatives and process optimization.
- Bachelor's or Master's degree in Business Administration, Supply Chain Management, Engineering, or a related field.
- Previous experience in Customer Service, Order Management,



or Customer Operations .
- Hands-on SAP experience is mandatory.
- Previous experience within the FMCG industry is considered a strong advantage.
- Excellent organizational skills and strong attention to detail.
- Customer-oriented mindset with the ability to work efficiently in a fast-paced environment.
- Advanced or Native Italian.
- Advanced English.
- Advanced Spanish.

What We Offer

- 6-month temporary contract.
- Annual gross salary between €39,000 and €40,000.
- Versátil start time between 8:00 AM and 9:00 AM .
- Intensive working hours on Fridays.
- Remote work every Friday.
- Opportunity to gain experience within a dynamic and international multinational environment.

Ready for Your Next Challenge?

If you are looking for an exciting opportunity where you can leverage your language skills, SAP expertise, and customer service experience in a multicultural environment, we would love to hear from you!

#J-18808-Ljbffr

📌 Customer Service Specialist (Italian, Spanish & English)/temporary position (h/m/x)
🏢 Manpower
📍 Barcelona