Responsibilities

- Dive into a comprehensive training program to get ready for top-notch customer service
- Support customers with setup and configuration of payment terminals or online solutions
- Address and resolve any reported issues
- Connect with B2B customers via phone and email, providing service-oriented solutions
- Handle admin tasks and follow up on questions and requests
- Cultivate a positive working environment and foster motivation among team members

Requirements

- Native-level proficiency in Danish (both spoken and written)
- A good command of the English language
- A high school diploma or equivalent qualification
- Previous customer service experience is a bonus but not a deal-breaker




- Excellent communication skills for confidently interacting with customers
- Master problem solver, ready to tackle customer inquiries
- Juggling tasks and paying attention to detail in a fast-paced environment
- Comfortable using computer systems and various software applications
- Ability to work versátil shifts, including evenings, weekends, and holidays

Soft Skills

- customer service
- excellent communication
- problem solving
- attention to detail
- task juggling
- team motivation

Certifications & Qualifications

- high school diploma
- equivalent qualification

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📌 Customer Service Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona