Lighthouse is seeking a Retention Specialist to help build a dedicated retention capability for non-managed accounts. You will manage churn requests, investigate risks, and execute scalable outbound interventions to protect recurring revenue using AI tools and data-driven playbooks.
Join a high-velocity team that collaborates across customer engagement, care, and product to sustain growth. Remote, full-time with adaptable benefits and opportunities for professional growth.
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📌 Remote Retention Specialist for Hospitality AI Platform (Palma)
🏢 Lighthouse
📍 Palma
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