Maisa seeks a Head of Support to build and lead our Customer Support function from the ground up in Spain. You will shape the operating model, decide in-house vs outsourced, and own processes, tooling, and budgets to scale with the business. Initially hands-on, you will hire and develop the team or manage an external partner, ensuring seamless end-to-end support, strong CSAT, and timely responses. Fluent Spanish and English are required. #J-18808-Ljbffr
📌 Head Of Ai-Driven Customer Support | Flexible Ownership (Madrid)
🏢 Maisa
📍 Madrid