Job Type Permanent Employment, Full Time Department Human Resources Reporting Line Europe CPe O Languages Required English and Spanish or other European language ABOUT MIDEA GROUP Midea Group is a publicly listed Global Fortune 500 company and is the world’s leading manufacturer of home appliances. It is committed to bringing innovation to life and goes beyond smart home appliances with business pillars such as HVAC and Building Technologies, Robotics and Automation, Electro-Mechanical and Digital Innovation. Midea has 190,000+ employees, a presence in over 200 countries, and many subsidiaries in the European market. ABOUT MIDEA EUROPE Midea’s commitment to Europe goes beyond market expansion; it builds a sustainableand innovative presence through localized operations, advanced technology, and energy‑efficient solutions. The company has been involved in key M&A activities in the region, including KUKA, Teka and ARBONIA climate. The work location is at Midea Europe HQ: Paseo de la Castellana, 85, 9th Floor, 28046 Madrid, Spain. Midea Europe delivers MDA and SDA consumer electronics alongside comprehensive HVAC solutions. POSITION OVERVIEW The Head of Shared Services, Europe is a critical leadership role responsible for establishing and managing HR services for the European region. The successful candidate will oversee and optimize payroll, recruitment & onboarding, employee lifecycle, benefits, and mobility administration for all sales organizations across multiple European countries. In addition to managing the HR team, the role provides thought leadership and collaborates with the global COE team to standardize local compensation and benefits design, local policies, and labor practices. The ideal candidate will possess exceptional communication skills, a strategic mindset, and a proven ability to lead and motivate teams. They should also be deeply knowledgeable about HR processes, technologies, and best practices and bring a track record of making a significant impact.



KEY RESPONSIBILITIES Strategic Leadership Develop and execute the strategic vision for the HR Shared Services function in alignment with overall HR and organizational goals. Drive continuous improvement initiatives to enhance service delivery, streamline processes, and optimize operational efficiency. Collaborate with senior leaders to understand business needs and ensure HR Shared Services align with organizational objectives. HR Service Delivery Oversee end‑to‑end HR service delivery, including employee onboarding, benefits administration, HR data management, payroll processing, employee inquiries, integral mobility, HR policy interpretation, recruiting and training. Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure service quality, timeliness, and compliance. Implement best practices to enhance the employee experience and ensure consistent delivery of HR services across the organization. Local Policy and HR Practice Harmonization Act as an advisor to employees and management, providing guidance on HR policies, employee relations, and conflict resolution. Collaborate with the global COE to harmonize compensation and benefits design, local policies and labor practices. Process Optimization and Technology Identify opportunities for process improvement and automation within the HR Shared Services function. Evaluate and implement HR systems and technologies to enhance operational efficiency, data accuracy, and self‑service capabilities. Collaborate with IT and other stakeholders to ensure effective integration and maintenance of HR systems. Compliance and Risk Management Ensure compliance with relevant employment laws, regulations, and data privacy requirements.



Develop and implement controls and procedures to mitigate operational and compliance risks within HR Shared Services. Stay abreast of industry trends and evolving best practices in HR Shared Services, recommending proactive measures to address emerging challenges. KEY QUALIFICATIONS Bachelor's degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Proven experience in a leadership role within HR Shared Services, preferably in a large multinational organization. Prior experience in payroll management or COE C&B experience is a plus. In‑depth understanding of European employment laws, regulations, and data privacy requirements. Strong knowledge of HR processes, including employee lifecycle management, benefits administration, payroll, and HRIS. Demonstrated experience in process improvement, automation, and implementation of HR systems. Exceptional leadership and people‑management skills, with a track record of building and developing high‑performing teams. Excellent communication and interpersonal skills, and the ability to collaborate and influence stakeholders at all levels. Strong analytical and problem‑solving abilities, with a focus on data‑driven decision‑making. Proactive mindset, with the ability to drive change, manage ambiguity, and adapt to a dynamic business environment. WHAT WE OFFER Europe is a strategic pillar of Midea’s global expansion, offering exceptional professional growth opportunities. An international, goal‑oriented, and collaborative work environment. Robust training and career development programs. Competitive, country‑specific employee benefits tailored to local markets. Midea Group is an Equal Opportunity Employer where diversity & inclusion matters. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr

📌 Head Of Hr Shared Service, Europe - Midea International (Madrid)
🏢 Midea Group
📍 Madrid