We are looking for a Project Manager who has successfully enhanced and scaled CRM platforms (Salesforce or equivalent) in live environments, making measurable improvements in sales pipeline, marketing effectiveness, and user adoption.

Main Responsibilities
· Define project objectives, scope, deliverables, and detailed plans (timeline, budget, risks).
· Manage resources (team, budget, equipment) and ensure efficient allocation.
· Lead and motivate the project team, assign tasks and ensuring accountability.
· Coordinate with stakeholders, manage expectations, and ensure effective communication.
· Monitor project performance, costs, risks, and apply corrective actions when needed.
· Ensure compliance with quality standards and support User Acceptance Testing (UAT).
· Prepare project status updates, reports, and final project closure documentation.
· Facilitate delivery of project outputs to clients and service owners.

Specific experience in Sales and Marketing IT related projects




· Minimum 5 years’ experience managing IT projects with direct impact on Sales & Marketing operations.
· Proven delivery of at least 2 CRM/MarTech implementation or enhancement projects, including data migration, process harmonization (segments, business units, end-to-end flow), systems integration, and user adoption.
· Hands-on experience with Salesforce (data model, release & environment management, governance and change control), Salesforce Marketing Cloud, Salesforce Experience Cloud, and Adobe Experience Manager Sites; experience supporting eCommerce projects is highly valued. Knowledge of other CRM suites is a plus, including Microsoft Dynamics 365 Sales, SAP CX, and Oracle CX.
· Experience collaborating with SAP SD and LE teams is a strong advantage, especially in projects involving e-invoicing compliance requirements.
· Strong commercial stakeholder management: Sales Ops, Rev/Ops and Marketing Ops.
· Demonstrated AI implementation on S&M; activities.
· CRM system certification is a pl

📌 IT Project Manager | Sales and Marketing (Barcelona)
🏢 Omya
📍 Barcelona