Location: Barcelona (on-site) Type: Internship (full-time) Department: Sales Reports to: Co-Founder / Head of Sales Start date: September About Walter

Walter is an AI-powered IT management platform for general teams. We automate the entire hardware and access lifecycle: onboarding, device provisioning, security, and support, all in one place, inside the tools teams already use (Slack, Teams, Personio etc.). We operate in more than 150 countries today. We're a small, fast-moving team building something new from scratch. About the role

We're looking for an Account Management Intern to help own and grow a book of existing accounts. This is a sales-driven role: you'll support upsell and cross-sell efforts, help run the day-to-day of client relationships, and learn what it takes to make clients see Walter as a long-term partner, not just a vendor. Great fit for someone who wants hands-on experience in B2B account management and sales. Responsibilities

Own the day-to-day relationship with a portfolio of accounts, acting as the client's main point of contact.

Identify and execute upsell and cross-sell opportunities across the account base.

Build and maintain a rolling forecast together with each client, tracking usage, upcoming needs, and expansion potential.

Analyze account data and usage patterns to spot risk, whitespace, and growth opportunities.

Prepare and lead business reviews (QBRs) with clients, backed by data.

Organize events and touchpoints with clients (in-person and virtual) to strengthen the relationship.

Negotiate renewals and expansions, working closely with the sales and finance teams.

Keep the CRM and account records accurate and up to date.

Partner with product and support to resolve escalations and close feedback loops.





Hit and report against revenue retention and expansion targets. Requirements

Student or recent graduate in Business, Economics, International Relations, or a related field.

Strong commercial instinct and genuine interest in sales and client relationships.

Analytical mindset, comfortable working with data and spreadsheets.

Excellent communication and relationship-building skills, in Spanish and English( any other language is a plus).

Highly organized and proactive, able to juggle multiple accounts without dropping the ball.

Availability to work on-site in Barcelona. Nice to have

Experience with CRM tools (HubSpot, Salesforce) and forecasting/pipeline management.

Background in SaaS, Tech, IT, HR tech, or hardware/device management.

Experience planning or hosting client events.

Track record of high performance outside of work: competitive sports, academic competitions, or any discipline where you've competed and won. What we offer

Real ownership of a portfolio of accounts and direct exposure to revenue-generating work.

Working directly with the founders.

Coffee, water, and fruit always available.

Fast-paced, high-growth environment with a real path to a full-time Account Manager role.

Close mentorship from the Founders. Our values

We get involved. We're not spectators, we dive into projects and take ownership of the outcome.

Direct, constructive feedback, always. We say things clearly and on time, with the intent to help each other improve.

The goal is not the limit. We aim to exceed targets, not just meet them.

Real ownership. We act like owners of the problem, not like we're waiting to be told what to do.

Speed with judgment. We'd rather move fast and course-correct than overanalyze without acting.

Simplicity first. We look for the simplest solution that works, not the most complicated one.

📌 Account Management Intern (España)
🏢 Walter
📍 España