30 jul
|
Manomano
|
Madrid
CONTEXT As part of ManoMano's Spain team, the Account Manager Spain will play a key role in developing and animating the Spanish marketplace. Spain is a strategic growth market for ManoMano, and this role sits within the Operations team under the leadership of Grégoire Hirtz, Chief Operating Officer.
The Account
Manager will work closely with the Account Management team in France, contributing to the commercial performance of Spanish sellers on the platform. This position is a backfill following the departure of Claudia Linares, and the direct manager will be Maurin Gerbet.
ROLE & RESPONSIBILITIES
Manage a portfolio of 40 sellers to improve their performance on ManoMano
Identify and activate growth levers such as pricing, selection, availability
Drive upsell initiatives for merchants, as Mano Express logistics services, advertising, retail media, cross-border and B2B
Monitor and steer portfolio performance, prioritize key actions, and support strategic negotiations with sellers
Facilitate the organization and management of promotional campaigns, in close collaboration with the France Account Management team
Handle the first commercial call between ManoMano and sellers who submit inbound commercial requests
PROFILE
Senior profile with 3-4 years of experience in Account Management, preferably in a marketplace, e-commerce, or retail context
Fluent in Spanish and English. French is a plus
Strong negotiation skills & business sense with a proven track record of closing high-value deals
Results-driven, with strong analytical skills to track sales performance and develop actionable plans (advanced GSheets, Excel, and Qlik; SQL a plus)
Highly organized with proven portfolio management skills
Excellent written and oral communication, with the ability to influence internal teams and external partners at a high level
Solid understanding of e-commerce challenges, including UX, B2B operations, product selection, delivery experience, and competitive landscape
Strong interest and expertise in the DIY sector
Comfortable in a fast-changing, ambiguous environment
WHAT MANOMANO WILL BRING YOU A stimulating environment at the heart of one of Europe's leading marketplaces A dynamic, international team with a strong collaborative culture
Real ownership and impact on a strategic market
Opportunities to grow and develop your skills in a fast-paced scale-up environment A culture of boldness, where initiative and entrepreneurship are celebrated
You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.
📌 Account Manager Spain - M/W (Madrid)
🏢 Manomano
📍 Madrid